Manager: Creative and Digital Content
Position summary
Introduction
Job description
CORPORATE RELATIONS DIVISION
MANAGER: CREATIVE AND DIGITAL CONTENT
PEROMNES GRADE 6
COMMUNICATIONS AND MARKETING DEPARTMENT
WESTVILLE CAMPUS
REF.NO. ukzn_000594
The Corporate Relations Division (CRD) is seeking to appoint a dynamic, visionary, and strategically minded professional to the role of Manager: Creative and Digital Content. This pivotal role is responsible for shaping and leading the University’s creative and digital content strategy, ensuring alignment with UKZN’s brand identity and broader institutional goals.
The successful candidate will oversee the full creative value chain – from web content to graphic design and publications – ensuring that all outputs reflect the integrity of the University’s corporate identity and contribute meaningfully to institutional visibility, reputation, and stakeholder engagement.
Reporting to the relevant Director, this role will provide strategic leadership to three functional units – Web Content, Design, and Publications – fostering cross-functional collaboration and high standards of creativity, innovation, and delivery. The postholder will work closely with the Brand Management and Marketing unit and other key CRD directorates to deliver a unified, impactful content experience across UKZN’s digital and print platforms.
A core responsibility of this role includes ensuring consistent application of the UKZN Corporate Identity Manual and editorial standards across all communications.
Key Responsibilities
- Lead the development and implementation of UKZN’s creative and digital content strategy.
- Oversee and ensure the integrity of web content, digital assets, and brand consistency across platforms.
- Provide editorial direction and ensure quality assurance for institutional publications.
- Supervise and mentor unit heads responsible for design, content, and publications.
- Drive innovation, collaboration, and strategic alignment in all creative outputs.
Minimum requirements
- Honours degree or Postgraduate Diploma (NQF8) in Communications, Marketing, Digital Media, Graphic Design, or a related discipline.
- A minimum of eight (8) years’ experience in digital content, branding, or publication management, including at least two (2) years in a leadership capacity.
- Proven ability to lead multidisciplinary creative teams and deliver high-quality, on-brand digital and print content.
- Experience within a higher education or large institutional environment will be advantageous.
Key Competencies and Attributes
- Exceptional strategic and conceptual thinking.
- Strong understanding of brand management, corporate identity, and multimedia content strategies.
- Demonstrated leadership and team development skills.
- Excellent writing, editing, and storytelling proficiency across formats.
- Proven ability to work collaboratively across multiple departments and manage complex workflows.
- Superior project management skills, with the ability to balance competing priorities and deadlines.
- High-level editorial judgement and attention to detail to uphold the University’s professional standards.
The closing date for receipt of applications is 07 July 2025
Kindly note that the University of KwaZulu-Natal (“the University”) is required to process any Personal Information (as defined by the Protection of Personal Act, 2013 “POPIA”) submitted by candidates when applying for positions at the University. The provision of the Personal Information is a requirement in terms of the University’s recruitment and selection process. The retention of any personal information is as a consequence of the University being bound by legislative requirements and / or good governance practices as well as record keeping for statistical purposes. The University will endeavour to ensure that the appropriate security measures are in place and implemented for both electronic and paperbased formats that are used for processing of the personal information recorded through this recruitment and selection process.
Benefits
Appointment to this post will be on the January 2018 Conditions of Service. The remuneration package offered includes benefits.
