·       Three (3) year relevant professional qualification in librarianship (e.g. National Diploma in Library and Information Science), or an equivalent qualification.

·       Five (5) years relevant experience (e.g. in an academic library or in the scholarly publishing industry in a client service role by assisting clients with queries of a technical and non-technical support nature.

·       Hands on experience in installing, configuring, maintaining and troubleshooting Information Systems and related systems and technologies, for example Content Management Systems, Repositories, Webserver technologies and Database Management systems.

·       Knowledge of IT functionality and knowledge of software programs including experience with Microsoft Office Word, PowerPoint, Excel and Access.