Senior Administrative Officer: Student Academic Administration
Position summary
Introduction
Job description
The Graduate School of Business and Leadership (GSB&L) seeks to appoint a suitably qualified candidate to the position of Senior Administrative Officer: Student Academic Administration. The incumbent is responsible for providing professional, efficient, and accurate academic administration support for programmes (postgraduate, professional, and/or short courses) administered within the Graduate School of Business & Leadership (GSB&L). The role ensures the integrity of student records, compliance with University rules and external regulations, and high-quality service to students, faculty, and external stakeholders. The SAO manages end-to-end processes across the student lifecycle, supports examinations and graduation activities, and contributes to quality assurance and reporting requirements.
Minimum requirements
- Relevant three-year degree/diploma (minimum NQF Level 7).
- A minimum of 3 years’ relevant experience in higher education student academic administration, at least 2 of which at a postgraduate or professional school level.
- Demonstrated experience managing both degree programmes and non-traditional offerings (executive education/ short courses).
- In-depth understanding of postgraduate student administration and university governance processes.
- Strong IT literacy: University student systems (e.g., ITS/SMS or equivalent), and learning management platforms (e.g., CRM/LMS or equivalent), MS Office Suite.
The closing date for receipt of applications is no later than the close of business on 17 June 2026.
Communication will be limited to the shortlisted candidates
Kindly note that the University of KwaZulu-Natal (“the University”) is required to process any Personal Information (as defined by the Protection of Personal Act, 2013 “POPIA”) submitted by candidates when applying for positions at the University. The provision of the Personal Information is a requirement in terms of the University’s recruitment and selection process. The retention of any personal information is as a consequence of the University being bound by legislative requirements and / or good governance practices as well as record keeping for statistical purposes. The University will endeavour to ensure that the appropriate security measures are in place and implemented for both electronic and paper-based formats that are used for processing of the personal information recorded through this recruitment and selection process
The University of KwaZulu-Natal (UKZN) is committed to meeting the objectives of Employment Equity to improve representivity within the Institution. Preference will be given to applicants from designated groups in accordance with our Employment Equity Plan.
- Please do not send us copies of your degree and other certificates. We will request certified copies if you are short listed for interview.
- Please read the advertisement carefully. We do not consider applicants who do not meet the minimum requirements.
- The University is committed to Employment Equity.
- The University reserves the right not to fill a vacancy.
- Should you not hear from us within six weeks of the closing date, please assume you are unsuccessful
- Please familiarise yourself with the University’s Section 18 Notice regarding the processing of your Personal Information.